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QUESTIONS?
Billing Questions Answered
 
 

Frequently Asked Questions about Operations & Services billing:
 
    1.    Who do I call for my billing questions?
            For Contract Services billing questions:
            Contact Darlene Famular 5-2155 x 686

            For Utilities Plant Operations billing questions:
            Contact Zoraida RIos 5-4117 x 159

For all other billing questions:
Contact Madalyn Saez at 5-3740 x 517

    2.    Are you on RIAS?
            Yes, University Facilities is an Internal Supplier on the RIAS system.
 

Three divisions of University Facilities are now Internal Suppliers.  The divisions and respective IPO Item Numbers are listed below for your reference:

 

                  University Facilities division                      Item IPO Number

§         Operations & Services                                     #960

§         Utilities Operations                                          #961

§         Contract Services                                            #962

Text Box:         Operations & Services - #960 (Maintenance, Sign Shop, Events, etc.)   Work Request Number Your PE will provide this number Facilities Contact Name Your PE’s name Facilities Contact Phone Number Your PE’s phone number Building Name Building Name of where the work will occur Building Number The Building Number Project Name List the project name here Project Description Briefly describe the project Requestor's Name List projects’ contact’s name Requestor's Phone Number List projects’ phone number Requestor's Department Name List your departmental name Requestor's Email Address List projects’ email address Charge Account (Include Natural Acct #) List your departments account and natural account number  

 

 

 

 

 

 

 

 

Text Box:         Utilities - #961   Work Request Number Your Utilities contact will provide this number Facilities Contact Name Your Utilities contact name   Facilities Contact Phone Number Your Utilities contact phone number   Building Name Building Name of where the work will occur   Building Number The Building Number   Project Name List the project name here   Project Description Briefly describe the project   Requestor's Name List projects’ contact’s name   Requestor's Phone Number List projects’ phone number   Requestor's Department Name List your departmental name   Requestor's Email Address List requestor’s email address   Charge Account (Include Natural Acct #) List your departments account and natural account number    

 

 

 

 

 

 

 

 

 

Text Box:         Contract Services - #962   Contract Services Work Request Number Contract Services will provide this number Facilities Contract Services Contact Name Your Contract Services representative’s name Building Name Building Name of where the work will occur Contact Phone Number The person responsibility for this project’s phone number Project Name List the project name here Building Number The Building Number Requestor's Name List projects’ contact’s name Department Name List your departmental name Project Description Briefly describe the project Email Address List departmental contact’s email address  

 

 

 

 

 

 

 

 

    3.    How do I buy services from FMS?

If you require specific services (i.e. electrical, carpentry or plumbing) from FMS, please contact your Planner Estimator (PE).  If you do not know who this is, search this link by your building number:  Who Is My Planner Estimator.  Once an estimate has been provided to you by your PE, you will be asked to forward an Internal Purchase Order to his/her attention.


 
     4.    What are the FMS rates?



The following hourly rates apply for fiscal year 06-07:

·        Trade Mechanic                                            $45.50

(Plumbing, Electrical, Mechanical, Carpentry)

·        Area Manager                                               $61.25

·        Group Leader                                                $34.00

·        Equipment Operator                                     $37.25

·        Grounds-person                                            $31.25

·        Grounds Foreperson                                    $49.50

·        Custodian                                                      $28.75

·        Custodial Foreperson                                  $43.00

·        Planner Estimator                                         $61.25

 

5.   What if I have a project that last over several months, how is billing handled?

FMS bills electronically on a weekly basis.
 

6.      How do I correct a billing error?

            For Contract Services billing questions:
            Contact Darlene Famular 5-2155 x 686

            For Utilities Plant Operations billing questions:
            Contact Zoraida RIos 5-4117 x 159

For all other billing questions:
Contact Madalyn Saez at 5-3740 x 517

 

7.      My actual project cost was higher than my estimate.  Why did this happen?

In some projects, unforeseen problems arise during construction, which may contribute, to increased actual costs.  Your Planner Estimator can provide you with a detailed explanation of why your actual bill was higher than your estimate. 

Contingency budgets are normally built into all projects to cover the costs of unforeseen construction problems.

8.  Why are some services billable and some services Non-billable?
 

  FMS receives funding to maintain all State Buildings.  These buildings are considered non-billable and are provided non-billable services, which include, routine custodial, grounds and mechanical tasks.  If however, you are modifying an existing space, require additional electrical, plumbing services, or require carpentry services, these are considered billable service requests.
 

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Last Updated: 09/10/2007

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